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Research Program: R2

R2.104 – Crowding

Background:

The cost of running a metropolitan railway in part relates to the number of people that can be accommodated on trains and platforms and the time taken for boarding and alighting, which affects headways. Optimising the number of passengers on metropolitan railways contributes to the triple bottom line value of Australian metropolitan rail services through the provision of efficient services for customers, return on investment for providers and increased usage of a form of transport with relatively low carbon emissions.

Objective:

The project will identify optimum service capacity from the perspectives of consumers, tolerances of over and undercrowding and factors which encourage and discourage tolerance of passenger density on Australian metropolitan railways.

Project scope:

The research will focus on the following:

  • Metropolitan Railways
  • Carriage types and Platforms
  • Rail users and non-rail users (the latter accessed through online stated preference surveys)
  • Peak, inter peak and special events
  • Perth, Adelaide, Sydney, Brisbane, Melbourne
  • Spatial experience and tolerance

Benefits

The project will lead to a better understanding of customer experiences and tolerances of carriage and platform density.

Expected outcomes:

The findings of the project will form a basis for recommendations around metropolitan rail services to optimise the travel and platform experience for customers and minimised the identified discomforts. The project will also deliver an economic model that schedules trains for optimum cost benefit and efficiency.

Project timeframe:

24 Months

Project Chair:

Andy McNeil, RailCorp

Project Leader:

Dr Kirrilly Thompson, Research Fellow, University of South Australia

Tel: (08) 830 22611

Email: Kirrilly.Thompson@unisa.edu.au

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